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    Minzifa TravelMinzifa Travel

    © 2026 Minzifa Travel. All rights reserved.

    1. Privacy Policy

    Privacy Policy

    Minzifa Travel
    Last Updated: August 2026

    At Minzifa Travel, we respect your privacy and are committed to protecting the personal information you share with us.

    This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when we may share it with third parties, and what choices and rights may be available to you.

    This Privacy Policy applies when you visit minzifatravel.com, submit an inquiry, communicate with us, request a quotation, book a tour or travel service, subscribe to marketing communications, or otherwise interact with Minzifa Travel.


    1. Who We Are

    Minzifa Travel is a travel company based in the Republic of Uzbekistan specializing in private, small-group and multi-country journeys across Central Asia and selected international destinations.

    We organize and coordinate travel services in destinations including Uzbekistan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Morocco, Jordan, Türkiye and China.

    Our services may include tour planning, accommodation, transportation, professional guides, excursions, transfers, visa and permit assistance, flight-related arrangements and other travel services depending on the itinerary.

    To deliver these services, Minzifa Travel works with selected local and international travel partners and service providers.

    For the purposes of applicable data protection laws, Minzifa Travel is responsible for determining how and why personal information collected directly by us is processed, except where another organization independently determines how it processes that information.

    Minzifa Travel
    Republic of Uzbekistan

    Website: minzifatravel.com
    Email: info@minzifatravel.com

    Additional legal entity and contact information may be provided on our website, invoices, contracts or booking documentation.


    2. Privacy at a Glance

    When you contact or book with Minzifa Travel, we may collect information necessary to communicate with you, prepare your journey, process your booking and provide the requested travel services.

    Depending on the services you request, this may include:

    • your name and contact information;
    • inquiry and booking information;
    • passport and visa information;
    • flight and travel information;
    • insurance-related information;
    • payment and transaction information;
    • communications with our team;
    • CRM records;
    • website usage and analytics information;
    • marketing preferences.

    We use this information primarily to:

    • respond to inquiries;
    • prepare quotations and itineraries;
    • make and manage bookings;
    • organize travel services;
    • assist with visas and travel documentation where applicable;
    • coordinate flights and transfers;
    • process or facilitate payments;
    • provide customer support;
    • maintain customer and booking records;
    • improve our website and services;
    • measure marketing performance;
    • send marketing communications where permitted.

    We may share information with trusted service providers and travel partners when reasonably necessary to provide your requested services or operate our business.


    3. Information We Collect

    The information we collect depends on how you interact with Minzifa Travel and which services you request.

    3.1 Contact and Identification Information

    We may collect:

    • full name;
    • email address;
    • telephone number;
    • country of residence;
    • nationality;
    • preferred language;
    • other contact details you provide.

    3.2 Inquiry and Booking Information

    When you request information, a quotation or a booking, we may collect:

    • destination or tour requested;
    • preferred travel dates;
    • number of travelers;
    • room and accommodation preferences;
    • itinerary preferences;
    • transportation requirements;
    • special requests;
    • communications relating to your inquiry or booking.

    3.3 Passport and Visa Information

    Where required to arrange travel services, visas, permits, accommodation, transportation or other elements of your journey, we may collect information such as:

    • passport details;
    • passport number;
    • nationality;
    • date of birth;
    • passport issue and expiry dates;
    • passport copies;
    • visa information;
    • information required for visa applications or travel permits.

    We request this information only where reasonably necessary for the travel services being provided.

    3.4 Flight and Travel Information

    We may collect:

    • flight numbers;
    • arrival and departure dates and times;
    • airports;
    • airline information;
    • transfer details;
    • travel itinerary;
    • other transportation information.

    This information may be used to coordinate transfers, accommodation, guides and other travel arrangements.

    3.5 Travel Insurance Information

    Where relevant to your booking or requested services, we may record information relating to your travel insurance, including insurer details, policy information or confirmation of insurance coverage.

    3.6 Payment and Transaction Information

    When you make a payment, we may collect or receive information relating to the transaction, such as:

    • amount paid;
    • currency;
    • payment status;
    • transaction reference;
    • payment date;
    • billing information;
    • information necessary for accounting and reconciliation.

    Payments may be processed by third-party banks or payment service providers.

    Where a payment provider processes card or financial information directly, Minzifa Travel may not receive or store complete payment card details.

    3.7 Communications and CRM Information

    We may maintain records of interactions with you in our customer relationship management systems.

    These records may include:

    • inquiries;
    • emails;
    • telephone or messaging communications;
    • quotation history;
    • booking history;
    • customer preferences;
    • communication history;
    • sales status;
    • service requests;
    • notes relevant to providing your travel services.

    This helps us provide consistent customer service and manage inquiries and bookings efficiently.

    3.8 Website and Technical Information

    When you use our website, certain information may be collected automatically, including:

    • IP address;
    • browser type;
    • device type;
    • operating system;
    • pages visited;
    • referring pages or websites;
    • approximate geographic information derived from technical data;
    • date and time of visits;
    • website interactions;
    • cookie identifiers and similar technologies.

    Further information about cookies will be provided in our Cookie Policy.

    3.9 Marketing and Analytics Information

    We may collect information relating to:

    • marketing preferences;
    • newsletter subscriptions;
    • advertising interactions;
    • website traffic sources;
    • campaign performance;
    • engagement with marketing communications;
    • interactions with our website.

    We may use analytics and advertising technologies to understand how visitors discover and use our website and to improve our marketing.


    4. How We Collect Personal Information

    We may collect personal information:

    Directly from you when you:

    • complete a website form;
    • request a quotation;
    • contact us by email;
    • contact us by telephone;
    • communicate through messaging applications;
    • book a tour;
    • make a payment;
    • provide passport or visa documents;
    • provide flight or insurance information;
    • subscribe to marketing communications.

    Automatically through:

    • cookies;
    • analytics technologies;
    • website logs;
    • advertising and measurement technologies.

    From third parties, where appropriate, including:

    • travel companions or group organizers;
    • travel agents or partners;
    • payment providers;
    • hotels;
    • transportation providers;
    • other travel service providers involved in your booking.

    If you provide personal information about another traveler, you should ensure that you are authorized to provide that information and, where appropriate, that the traveler has been informed about how their information may be used.


    5. How We Use Personal Information

    We may use personal information to:

    Respond to inquiries

    To answer questions, provide information and communicate with prospective customers.

    Prepare quotations and itineraries

    To design travel programs, calculate prices and prepare personalized travel proposals.

    Process and manage bookings

    To create, confirm, modify and administer travel bookings.

    Deliver travel services

    To arrange accommodation, transportation, guides, excursions, transfers and other services included in your itinerary.

    Assist with visas and travel documentation

    Where requested or necessary, to help arrange visas, permits or other documentation required for travel.

    Coordinate arrivals and departures

    To organize airport or station transfers and other logistics using flight and transportation information.

    Process payments

    To process or facilitate payments, maintain transaction records, issue invoices and manage accounting.

    Provide customer service

    To answer questions and assist before, during and after a journey.

    Maintain CRM and business records

    To manage customer relationships, booking histories, communications and internal operations.

    Improve our website and services

    To understand website performance, customer behavior and service quality.

    Analytics and marketing

    To understand how customers find and interact with Minzifa Travel, measure marketing performance and improve our communications.

    Marketing communications

    Where permitted, to send information about tours, destinations, travel inspiration, special offers and Minzifa Travel services.

    Security and fraud prevention

    To protect our customers, website, systems and business from fraud, abuse and security threats.

    Legal and regulatory compliance

    To comply with applicable laws, accounting requirements, legal requests and regulatory obligations.


    6. Legal Bases for Processing

    Where applicable data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:

    Performance of a Contract

    We may process personal information when necessary to provide travel services you have booked or to take steps at your request before entering into a contract.

    This may include processing information necessary for:

    • quotations;
    • reservations;
    • accommodation;
    • transportation;
    • visas;
    • travel arrangements;
    • payments.

    Consent

    We may rely on your consent where required, including for certain marketing communications, cookies or other optional processing activities.

    Where processing is based on consent, you may withdraw your consent subject to applicable law.

    Legitimate Interests

    We may process information where reasonably necessary for legitimate business purposes, provided those interests are not overridden by applicable privacy rights.

    These purposes may include:

    • customer service;
    • CRM management;
    • service improvement;
    • fraud prevention;
    • website security;
    • business analytics.

    Legal Obligations

    We may process or retain information where required to comply with applicable laws, tax, accounting, regulatory or legal obligations.


    7. Sharing Your Information

    Minzifa Travel does not disclose personal information indiscriminately.

    We may share information where reasonably necessary to provide your requested services or operate our business.

    Depending on your booking, recipients may include:

    • hotels and accommodation providers;
    • guides;
    • transportation companies;
    • airlines or flight-related service providers;
    • travel partners;
    • visa and permit service providers;
    • insurance-related service providers where applicable;
    • banks and payment processors;
    • CRM and business software providers;
    • website hosting and technology providers;
    • email and communication service providers;
    • analytics and marketing service providers;
    • professional advisers;
    • government or regulatory authorities where required by law.

    We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

    Some travel service providers may process your information independently under their own privacy policies and legal obligations.


    8. International Data Transfers

    Minzifa Travel is based in the Republic of Uzbekistan and provides or arranges travel services across multiple destinations.

    Our current destinations may include:

    • Uzbekistan;
    • Kazakhstan;
    • Kyrgyzstan;
    • Tajikistan;
    • Turkmenistan;
    • Morocco;
    • Jordan;
    • Türkiye;
    • China;
    • and other destinations that may be added to our travel portfolio from time to time.

    If you contact Minzifa Travel from outside Uzbekistan, your personal information may be transferred to and processed in Uzbekistan, where our principal business operations are located.

    Transfers Required to Arrange Your Journey

    Travel services often require cooperation between Minzifa Travel and independent local service providers.

    Depending on your itinerary and the services you request, it may therefore be necessary to transfer relevant personal information to service providers located in one or more countries included in your journey.

    These recipients may include:

    • hotels and other accommodation providers;
    • local destination management partners;
    • tour operators and ground handlers;
    • professional guides and tour leaders;
    • transportation companies and drivers;
    • airlines and flight-related service providers;
    • railway operators;
    • visa and permit service providers;
    • insurance-related service providers;
    • payment providers and financial institutions;
    • other suppliers necessary to provide your travel arrangements.

    For multi-country itineraries, including tours across Central Asia, relevant traveler information may need to be shared with service providers in several countries included in the same journey.

    Information We May Transfer

    Depending on the service being arranged, transferred information may include:

    • name and contact information;
    • nationality;
    • date of birth;
    • passport information or passport copies;
    • visa information;
    • arrival and departure information;
    • flight details;
    • accommodation information;
    • transportation requirements;
    • insurance-related information;
    • booking information;
    • other information reasonably necessary to provide the requested travel service.

    We seek to share only the information reasonably necessary for the relevant provider to perform the requested service.

    Different Data Protection Standards

    Privacy and data protection laws vary between countries.

    As a result, a country in which your personal information is processed may provide a different level of legal protection than your country of residence.

    Where required by applicable law, Minzifa Travel will take appropriate measures relating to international transfers of personal information.

    Where a local travel provider independently determines how it processes personal information provided to it, that provider may act under its own legal obligations and privacy practices.

    International Technology Providers

    Personal information may also be processed outside Uzbekistan through technology and business service providers used by Minzifa Travel, including providers of:

    • CRM systems;
    • website hosting;
    • cloud infrastructure;
    • email services;
    • communication platforms;
    • payment processing;
    • website analytics;
    • advertising and marketing technologies.

    The locations in which these providers process information may differ depending on the provider and its infrastructure.

    Where required by applicable law, we will take appropriate steps regarding such international transfers.

    Why International Transfers Are Necessary

    Certain international transfers are inherent in providing international travel services.

    For example, if you book a journey covering Uzbekistan, Kazakhstan, Kyrgyzstan, Tajikistan and Turkmenistan, Minzifa Travel may need to provide relevant booking or traveler information to selected service providers in each destination so that accommodation, transportation, guides, permits and other elements of your journey can be arranged.

    We will not intentionally share passport, visa or other sensitive travel documentation with a service provider unless the information is reasonably necessary for the relevant travel service, legal requirement or requested arrangement.


    9. Payments

    Payments may be processed through banks, financial institutions or third-party payment service providers.

    These providers may collect and process payment information according to their own privacy policies and security standards.

    Minzifa Travel may receive transaction-related information necessary to:

    • confirm payments;
    • reconcile transactions;
    • issue invoices;
    • manage bookings;
    • maintain accounting records;
    • process refunds where applicable.

    Where payment card details are entered directly into a third-party payment system, those details may be processed directly by the payment provider rather than stored by Minzifa Travel.


    10. Cookies and Similar Technologies

    Our website may use cookies and similar technologies for purposes such as:

    • essential website functionality;
    • remembering user preferences;
    • website analytics;
    • measuring website performance;
    • marketing attribution;
    • advertising and campaign measurement.

    Where required by applicable law, non-essential cookies will be used based on appropriate consent or other lawful grounds.

    You may be able to manage your cookie preferences through the cookie controls available on our website.

    For more information, please see our Cookie Policy.


    11. Analytics and Marketing Technologies

    Minzifa Travel may use third-party analytics and marketing services to understand how visitors interact with our website and how our marketing campaigns perform.

    Depending on the technologies implemented on our website, these providers may receive information such as:

    • IP address;
    • device information;
    • browser information;
    • pages visited;
    • website interactions;
    • referral information;
    • cookie or advertising identifiers.

    The exact technologies used by Minzifa Travel may change over time.

    Our Cookie Policy and cookie preference tools should provide further information about relevant technologies where required.


    12. Marketing Communications

    Where permitted by applicable law, we may send marketing communications about:

    • Minzifa Travel tours;
    • destinations;
    • new travel programs;
    • travel inspiration;
    • company news;
    • special offers.

    Where consent is required, we will request it before sending such communications.

    You may unsubscribe from marketing emails using the unsubscribe option included in the communication or by contacting us.

    Withdrawing from marketing communications does not prevent us from sending service-related communications concerning an existing inquiry or booking.


    13. Data Retention

    We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, contractual and operational requirements.

    Retention periods may vary depending on the type of information.

    For example:

    • inquiry information may be retained for customer service and follow-up purposes;
    • booking information may be retained to maintain travel and transaction records;
    • financial records may be retained as required by applicable accounting and tax laws;
    • passport and visa information should be retained only for as long as reasonably necessary for the relevant travel or legal purpose;
    • marketing information may be retained until you unsubscribe, withdraw consent where applicable, or the information is no longer required;
    • technical and analytics information may be retained according to configured system and provider retention periods.

    When personal information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.


    14. How We Protect Your Information

    We take reasonable administrative, organizational and technical measures designed to protect personal information against:

    • unauthorized access;
    • unauthorized disclosure;
    • alteration;
    • loss;
    • misuse;
    • destruction.

    Access to personal information should be limited to employees, contractors and service providers who reasonably require access for legitimate business purposes.

    However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


    15. Your Privacy Rights

    Depending on your location and applicable law, you may have certain rights regarding your personal information.

    These may include the right to:

    • request access to personal information we hold about you;
    • request correction of inaccurate information;
    • request deletion of certain personal information;
    • request restriction of certain processing;
    • object to certain processing;
    • withdraw consent where processing is based on consent;
    • request portability of certain information;
    • opt out of marketing communications;
    • lodge a complaint with an appropriate data protection or regulatory authority.

    These rights are subject to applicable law and may not apply in every circumstance.

    To submit a privacy-related request, please contact us using the details provided below.

    We may need to verify your identity before processing certain requests.


    16. Information About Other Travelers

    A person making a booking may provide information about other people traveling in the same booking.

    This may include:

    • names;
    • passport information;
    • visa information;
    • flight information;
    • insurance information;
    • other information necessary for travel arrangements.

    The person providing this information should ensure that they are authorized to do so and, where appropriate, that other travelers understand how their information may be processed.


    17. Children and Family Bookings

    Minzifa Travel may arrange travel services for families that include children.

    Where information about a child is necessary for a family booking, visa, accommodation, transportation or another travel service, we will process such information only as reasonably necessary to provide the requested services and in accordance with applicable law.

    Information about minors should normally be provided by a parent, legal guardian or another person authorized to provide it.


    18. Third-Party Websites and Services

    Our website may contain links to third-party websites, services or platforms.

    Minzifa Travel is not responsible for the privacy practices of independent third parties.

    We encourage you to review the privacy policies of third-party websites and service providers before providing personal information to them.


    19. Disclosure Required by Law

    We may disclose personal information where we reasonably believe disclosure is necessary to:

    • comply with applicable law;
    • comply with a legal process or governmental request;
    • protect the rights or property of Minzifa Travel;
    • investigate suspected fraud or unlawful activity;
    • protect the safety of customers, employees or others;
    • establish, exercise or defend legal claims.

    20. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect:

    • changes to our services;
    • changes to the technologies we use;
    • changes to our business practices;
    • legal or regulatory developments.

    The latest version will be published on this page with an updated Last Updated date.

    Where required by applicable law, we may provide additional notice of material changes.


    21. Contact Us About Privacy

    If you have questions about this Privacy Policy, how Minzifa Travel processes personal information, or wish to exercise an applicable privacy right, please contact us.

    Minzifa Travel
    Uzbekistan

    Email: info@minzifatravel.com
    Website: minzifatravel.com

    For privacy-related requests, please include sufficient information for us to understand and respond to your request.


    Related Legal Documents

    This Privacy Policy forms part of Minzifa Travel's broader legal and privacy framework.

    Please also review:

    Cookie Policy — explains cookies, analytics and tracking technologies used on our website.

    Terms & Conditions — sets out the general terms governing use of our website and services.

    Booking Conditions — explains the contractual terms applicable to bookings, payments, cancellations, changes and travel services.

    Data & Marketing Consent — explains consent choices relating to optional marketing communications and relevant data processing.

    These documents should be read together where applicable.

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