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    Booking Terms and Conditions

    By booking a tour or travel service with Minzifa Travel, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.

    Public Offer

    Minzifa Travel (FE Unique Travel), licensed by the National Tourism Administration of the Republic of Uzbekistan under license T-0087, provides tour packages and travel services subject to these Terms and Conditions.

    Once you have selected your preferred tour and availability has been confirmed, you will receive a Booking Confirmation in PDF format containing:

    • details of the booked tour or services;
    • booking conditions;
    • payment information;
    • cancellation policy.

    The same information will also be available in your personal account (where applicable).

    Your booking becomes confirmed only after:

    • payment of the required deposit;
    • receipt of your booking request by Minzifa Travel;
    • written confirmation issued by Minzifa Travel.

    If you have any questions, special requirements, or requests regarding your booking, you must discuss them with Minzifa Travel before confirming your reservation.

    Booking and Payment

    To secure your reservation:

    • a minimum deposit of 30% of the total tour price is required;
    • a completed booking form may be required where applicable.

    The remaining balance must be paid no later than 40 days before the tour departure date.

    For bookings made within 40 days of departure, full payment is required at the time of booking.

    Where requested, travelers should provide details of their travel insurance before final payment.

    Failure to make payments by the specified deadlines may result in cancellation of the booking.

    Cancellation by the Traveler

    If you cancel your booking, the following cancellation charges apply:

    Cancellation Period Cancellation Fee
    30 days or more before departure 30% of the total tour price (deposit is non-refundable)
    29–15 days before departure 50% of the total tour price
    14–7 days before departure 70% of the total tour price
    6 days or less before departure 100% of the total tour price

    Cancellation requests must be submitted in writing and become effective upon confirmation of receipt by Minzifa Travel.

    Flights and Airline Tickets

    International and domestic flights are generally not included in the tour price unless explicitly stated in the itinerary.

    Airline tickets are subject to the fare rules and cancellation policies of the respective airline.

    Travelers should contact their airline or ticketing agent directly regarding flight cancellations, schedule changes, or refunds.

    Tour Cancellation by Minzifa Travel

    Minzifa Travel carefully monitors travel conditions throughout Central Asia.

    If a tour must be cancelled due to circumstances beyond our reasonable control, including but not limited to:

    • natural disasters;
    • political instability;
    • government restrictions;
    • force majeure events;
    • safety concerns,

    we will refund all payments received by Minzifa Travel less an administrative fee of USD 250 per traveler.

    Minzifa Travel is not responsible for additional expenses incurred by travelers, including but not limited to:

    • airfare cancellation fees;
    • visa expenses;
    • passport fees;
    • travel insurance costs;
    • accommodation booked independently;
    • other personal travel expenses.

    Guided Tours

    Unless specifically stated in the itinerary, the following expenses are not included in the tour price:

    • laundry services;
    • gratuities and tips;
    • visas;
    • passport registration fees;
    • optional entrance tickets;
    • meals not specified in the itinerary;
    • optional excursions;
    • personal expenses;
    • beverages;
    • any other services not expressly included.

    Room Sharing

    Travelers booking on a shared accommodation basis may request to share a room with another participant.

    Minzifa Travel will make reasonable efforts to match travelers.

    However, if no suitable roommate is available, the traveler will be required to pay the applicable single supplement.

    Travel Insurance

    We strongly recommend that all travelers purchase comprehensive travel insurance covering:

    • medical expenses;
    • trip cancellation;
    • personal liability;
    • baggage loss or delay;
    • emergency evacuation.

    Minzifa Travel shall not be responsible for losses that could have been covered by travel insurance.

    Traveler Responsibilities

    Travelers are responsible for:

    • ensuring that passports remain valid for the duration of travel;
    • obtaining all required visas and travel permits;
    • complying with immigration and customs regulations;
    • following instructions provided by tour guides and local authorities;
    • respecting local laws, customs, and cultural traditions.

    Limitation of Liability

    Minzifa Travel acts as an intermediary between travelers and independent suppliers such as hotels, airlines, transport providers, museums, and local operators.

    We are not liable for:

    • delays caused by airlines or transport providers;
    • force majeure events;
    • weather conditions;
    • government actions;
    • acts or omissions of third-party service providers;
    • loss or theft of personal belongings;
    • injuries resulting from circumstances beyond our reasonable control.

    Our liability shall not exceed the amount paid directly to Minzifa Travel for the booked services.

    Changes to Bookings

    Any requested changes to confirmed bookings are subject to availability and may incur additional charges imposed by suppliers or administrative fees.

    Minzifa Travel cannot guarantee that requested modifications can be accommodated.

    Governing Law

    These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Uzbekistan.

    Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of the Republic of Uzbekistan.

    Contact Information

    If you have any questions regarding these Terms and Conditions, please contact us:

    Minzifa Travel

    • Email: travel@minzifatravel.com
    • Phone: +998 93 659 11 07
    • Address: 53 Eshoni-Pir Street, Bukhara, Uzbekistan
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